Placing an Order
Is there an order minimum?
When placing an order, you must order at least 5 plugs of one type of plant AND a minimum of 25 plants. These will arrive in a cell tray and not individual pots. There are a couple of reasons for this. One is so that you can establish plant communities instead of just individual plant collections. Bees and other pollinators are better at recognizing plant "communities," or plants that are in mixed groups, and thus are very drawn to them. Another reason is so we can provide free shipping to you.
How can I get a discount?
If you order 50 or more of one species, the plugs are $3.25 a piece.
How does shipping work?
Our shipping season begins in April and ends in October. We open up the site for pre-orders in late winter (February) or very early spring. When placing an order or pre-order, you will not be contacted by us until your order has shipped. You will receive an email notifying you of this update along with a tracking number from UPS. We always ship UPS and only ship early in the week so that you can receive your order before the weekend. Please refer to our shipping and returns page for more info.
When will my order ship?
We begin shipping out in April. The local temperatures dictate when our first shipping week is. This information is always posted on our homepage, and is regularly updated. Due to extremely high order volume during March, April, and early May, it can take weeks to receive your order.
Can I change my order?
Due to how our website is set up, we cannot add to orders after they have been placed. We can switch plants from one species to another if you change your mind, but this may delay the shipping of your order. If you request a large number of substitutions (more than 1-2 plants), we may refund your order and have you re-order since we are a very small business and it takes time to make significant changes to orders.